About the Flower Farm

Q: What types of flowers do you grow?
A: We grow a wide variety of seasonal flowers, including tulips, daffodils, cosmos, dahlias, sunflowers, zinnias, and more. Our selection changes throughout the season to ensure the freshest blooms.

 

Q: Are your flowers organic?

A: Yes, we use sustainable and organic farming practices to grow our flowers without harmful chemicals or pesticides.

 

Q: Can I visit the flower farm?

A: No, not currently.

 

Q: Do you host events or workshops?

A: Absolutely! We host floral arrangement workshops off-site, and private gatherings. Visit our Events page for more details.

 

Flower Subscription

Q: How does the flower subscription work?

A: Our subscription service delivers fresh, seasonal flowers to your doorstep on a weekly, or bi-weekly basis. Choose the frequency and subscription duration that suits you best.

 

Q: Can I customize my flower arrangements?

A: The arrangements are designer’s choice.

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Q: Can I gift a flower subscription?

A: Yes, our flower subscriptions make perfect gifts! Simply provide the recipient’s address and any special message during checkout.

 

Q: What happens if I'm not home for a delivery?

A: We’ll leave the flowers in a safe, shaded spot at your address. You can also provide specific delivery instructions during the subscription setup.

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Orders and Payments

Q: How do I place an order?

A: You can place an order through our website or by calling

704-699-4977. For custom orders or bulk purchases, please

contact us directly.

 

Q: What payment methods do you accept?

A: We accept all major credit cards, PayPal, and Apple Pay. Subscriptions are billed automatically based on your chosen frequency.

 

Q: Can I cancel or pause my subscription?

A: Yes, you can manage your subscription online. Log in to your account to cancel or pause your deliveries.

 

Q: Do you offer refunds or exchanges?

A: If you’re not satisfied with your flowers, please contact us within 24 hours of delivery. We’ll be happy to resolve the issue or provide a replacement.

 

Ordering Floral Arrangements

Q: How do I order a custom floral arrangement?

A: You can order a custom floral arrangement by contacting our team directly. Specify the occasion, size, and where you would like us to deliver them.

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Q: What sizes and styles of arrangements do you offer?

A: We offer a range of The Bud (small), The Bloom (medium), and The Blossom (large) styles, including bouquets, centerpieces. Our team will work with you to create design that suits your needs.

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Q: How far in advance should I place an order?

A: For standard arrangements, we recommend placing your order at least 48 hours in advance. For customs or large orders, please contact us at least one week before your event.

 

Q: Can I request same-day delivery?

A: Yes, same-day delivery is available for select arrangements. Orders must be placed by 10:00 AM for same-day service. Availability may vary depending on location.

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Q: Do you offer floral arrangements for events?

A: Yes, we specialize in creating stunning floral designs for baby showers, bridal showers, floral bar, corporate events, and other special occasions. Schedule a consultation with our team to discuss your vision.

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Q: What is your policy for cancellations or changes to floral arrangement orders?
A: Cancellations or changes must be made at least 24 hours before the scheduled delivery or pickup time. For larger orders, we require a minimum of 72 hours' notice.

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Contact Us

Q: How can I get in touch?

A: You can reach us via email at floralsatjackson@gmail.com or call us at (704) 699-4977. We’re here to help!